Baby Steps to Facebook Pages

August 30, 2010 by Kathy Drewien · View Comments
Filed under: Social Networking 

A few days ago I received this email from a small business owner ready to move forward with a social media effort.

It is now time for me to step into the new forms of social media & technology that are out there. I currently  do not TEXT, FACEBOOK, TWITTER , use a i-pod or even know how to take pictures (on purpose) with my cell phone. I tried to set up a personal page and business page. Will you be my friend or fan?

I responded with some baby steps.

  1. Include the link to your Facebook page and profile when you send newsletters. Your email below forces me to go to Facebook and look for you. Most people will not take that extra step.
  2. Get a custom Facebook username. This is the link to your Facebook page – http://www.facebook.com/#!/pages/Marietta-GA/Marietta-Wine-Market/129897743722015?ref=ts Not exactly what you want to see in your newsletter, is it?

    When you reach the magic number of 25 people liking your page, login to Facebook and go to Facebook.com/username

    • Look beneath the peach colored box for ‘Set a username for your pages’ and click the blue link.
    • Search availability for MariettaWineMarket as your username. You can’t use spaces and you can’t change the name, even if you spell something wrong.
    • When you go through this process you can easily tell people your Facebook page is Facebook.com/MariettaWineMarket instead of the original ugly link.
  3. Look for people you know on Facebook and invite them to be your friend. People who know and love you and your business will gladly Like your page. So, go to your page. Look under your picture for ‘Suggest to Friends’ and click. All your friends will pop-up in a box. Click the ones you want to Like your page and submit. Facebook sends a note to all those people to let them know you have a page. Yay!
  4. Write on your Facebook page. These updates will appear when people who Like the page login to their accounts. Be social, not sales oriented. Write tips, news, events, discounts that will be valuable to your readers.
  5. Come over to my page at Facebook.com/SweetTea.StraightTalk and connect for more tips.

How would you help them get started?

Beginnings of a Social Media Business Strategy

It’s no secret. I’m passionate about using social media in business settings.

My Twitter stream is full of people who write and share about social media branding and R.O.I. (return on investment) and content strategy. Staying on the leading edge of using new media for business is important to me, personally and professionally.

And yet…

Most Business Folks Aren’t Social

Every day I talk with small business owners who have yet to dip their toe into social media. Heck, they aren’t even using basic technology to the fullest functionality:

  • Computers are running outdated programs that move at a snail’s pace.
  • Cell phones are used solely for phone calls even when the phones are “smart.”
  • “Copy and paste” is a foreign language.

Take a look at this email I received today.

It is now time for me to step into the new forms of social media & technology that are out there. I currently  do not TEXT, FACEBOOK, TWITTER , use a i-pod or even know how to take pictures (on purpose) with my cell phone. I tried to set up a personal page and business page. Will you be my friend or fan?

It’s Not About the Tools…

We hear the refrain at least once a day.

It IS about the tools in the beginning. Or the font size. Or the color of the background. Or the placement of widgets. Or how many words are required for a post. Or not using a personal image on Facebook. Or speaking in first-person vs. third-person. Or being fearful of comments. Everyone starts the social media journey based on where they are today.

These business owners are smart. They run a successful business and are reaching out to learn. Are we taking the time to meet them at their point of need?

Do we invite them to social media events and leave them drenched by a fire-hose? When you see the deer-in-headlights glaze, what do you do?

How are you reaching out to beginners?

Photo Credit: Katie Tegtmeyer via Flickr

Strategy is Critical to Social Business Success

white board outline for business model strategyIt’s my firm belief that strategy is critical to business success.

Many small business owners approach their online business development the same way we name our pets. We buy them, live with them a while, and then decide on a name that fits the personality.

Contrast that approach to the way we name our children. We learn we are pregnant, then deliberate over family names, popular names, boy names, girl names, trendy names, names in books and come to a decision that makes sense for us.

No matter which “naming” approach we take to online business growth, a strategy that makes sense for our business must be developed and implemented to succeed. A well organized approach helps us:

  • Deliver on time
  • Stay in budget
  • Give users what they need
  • Please our clients (and ourselves)
  • Rally everyone around a vision
  • Build a cohesive experience
  • Minimize revisions

What naming model do you follow?

Photo Credit: Alex Osterwalder
The pet/baby naming analogy deserves credit, and yet I failed to save the original post. If you know the author, please comment.

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